Red Stag Fulfillment is a logistics and fulfillment organization built to enable companies to grow and scale their businesses. Headquartered in Knoxville, Tennessee, Red Stag was born out of eCommerce with one mission: to enable our clients to grow their business by redefining the 3PL experience for both clients and employees. By leveraging technology to ensure accurate, reliable, secure, and fast shipping, we have quickly established ourselves as a world-class fulfillment and logistics company. 

At Red Stag Fulfillment, we understand that our team members are our most important asset. We have grown into one of America’s best order fulfillment companies by building a team of people who are eager to be a part of our growth. To make this happen, our team members show up and give their all every day. Our core values are of paramount importance and inform and guide all our decisions.  

Here at Red Stag:  

• We act like we own it.  
• We sweat the small stuff.  
• We have positive attitudes. 
• We treat everyone with dignity and respect.  
• We always seek to improve. 

You thrive in dynamic, fast-paced environments like our bustling fulfillment center. You're adaptable, enjoy challenges, and are passionate about service, deriving satisfaction from positively impacting others. Detail-oriented and proactive, you excel in noticing the small things and preventing problems before they occur. Your commitment to safety is unwavering.

As a self-starter and go-getter, you actively seek opportunities to contribute and improve, demonstrating initiative and versatility. Clear communication skills are key in setting expectations,

providing feedback to others, and ensuring clarity. Additionally, you are comfortable being stationed in one spot throughout the day, maintaining vigilance and readiness from a fixed position.

If you prefer autonomy over micromanagement and enjoy taking charge of various tasks while continuously growing in your role, you could be the ideal candidate for our team. We look forward to welcoming a team member ready to embrace challenges and make a meaningful daily impact!

The Front Lobby/Security and Supplies Coordinator is a pivotal member of our team, responsible for maintaining a secure, welcoming, and efficient front lobby environment. In this role, you will be the first personal impression of our organization, playing a critical role in shaping how people view and engage with the company and setting expectations for future interactions. You will be responsible for greeting and assisting visitors with warmth and professionalism. You will also play a crucial part in upholding our security standards, requiring vigilance and the ability to respond effectively to various situations.

This position demands a unique blend of interpersonal skills, attention to detail, and a proactive approach to problem-solving. You will coordinate the flow of visitors, manage guest registrations, oversee truck lanes and gates, and monitor security cameras, ensuring that our premises remain safe and well-organized. It is a requirement for this individual to be armed and will be properly certified and trained appropriately to uphold the highest level of safety for our Herd members.

• Manage Lobby Security and Traffic: Oversee the front lobby area, ensuring smooth traffic flow and acting as the first point of contact for visitors.
• Guest and Visitor Registration: Welcome guests and visitors, handle their registration, and provide necessary access or badges.
• Maintain Security Vigilance: Monitor security situations, respond effectively to any incidents, and maintain a secure environment.
• Manage Truck Lanes and Gates: Coordinate the movement and parking of trucks and deliveries, serving as the primary contact for these operations.
• Monitor Security Cameras: Keep a constant watch on security cameras, staying alert to any unusual activities or security breaches.
• Uphold Safety Standards: Ensure compliance with safety protocols and procedures, maintaining a safe environment for all. 
• Oversee Supply Inventory: Manage and track supply inventory across all departments and warehouses at your location, ensuring accurate counts and availability.
• Restock Supply Areas: Replenish supply stations daily, including breakroom and operational supplies, to maintain readiness and prevent shortages.
• Coordinate Procurement of New Supplies: Work with the Procurement team to identify, evaluate, and introduce new supply items into inventory as needed.
• Communicate Purchasing Needs: Report supply shortages, purchasing requirements, and inventory concerns directly to the Procurement Coordinator to support timely replenishment.

Key Behavioral Traits:

• High Energy and Enthusiastic: Displays a vibrant, outgoing personality and a positive attitude.
• Multi-Task Capable: Efficiently handles multiple tasks simultaneously with ease.
• Clean and Neat: Maintains a tidy appearance and is meticulous about the cleanliness and order of the surroundings.
• Strong Communicator: Possesses strong communication skills, with clarity and precision in conveying information. Bilingual in both Spanish and English is preferred. 
• Curious and Detail-Oriented: Exhibits a keen attention to detail, noticing things that others might overlook.
• Professional and Respectful: Demonstrates professionalism and treats everyone with dignity and respect.
• Continuous Improvement: Always seeks ways to improve and enhance skills and processes.

FLSA Exemption Status: Non-Exempt (Hourly)

Travel Requirement:  None

Remote Work:  None

Reports To: Director of Facilities